Who can you report an incident to?
An incident that has significant consequences should be reported to the competent authority (Radiocommunications Agency) and the CSIRT-DSP. The Radiocommunications Agency is charged with overseeing compliance to the law. Click here if you want to know more about the competent authority.
How can you report an incident to the CSIRT-DSP?
There are three ways to report an incident, namely by filling out the online incident report form, by calling the CSIRT-DSP, and by contacting the CSIRT-DSP via e-mail.
- Report through online report form
Click here if you want to report an incident by filling out the online report form. You have the option to report the incident only to the CSIRT-DSP, or to both the CSIRT-DSP and the Radiocommunications Agency. If you indicate that you want to report an incident only to the CSIRT-DSP, you will have to notify the Radiocommunications Agency separately. Since the Radiocommunications Agency and the CSIRT-DSP have different responsibilities, the CSIRT-DSP will not forward your report to the Radiocommunications Agency.
- Report via telephone
If you wish to report an incident over the phone, please call 070-3796222 at any time. Only your telephone company’s standard charge applies. Please note that a report over the phone will not be shared with the Radiocommunications Agency. If you need a swift response outside office hours, it is recommended to report the incident over the phone. If you want to report the incident over the phone to the Radiocommunications Agency as well, please call 0900-7700027.
- Report via e-mail
If you want to report an incident via e-mail, please send an e-mail message to email@example.com. Please note that a report via e-mail will not be shared with the Radiocommunications Agency. If you want to report an incident via e-mail to the Radiocommunications Agency as well, please click here for more information.